Lessons from Disney

I had the privilege of spending a week in Disney with my amazing family!  It was the first legit vacation we have taken in a long time.  Disney is fun and exhausting at the same time.  I need a vacation to recover from our vacation.  So much to do.

But as I looked around I began to see some Leadership principles in action, so I thought I would share a few:

  • Disney is all about vision.  There is no way around this.  Disney is built on the vision of Walt E Disney.  Everything he envisioned has come to life and more.
  • Disney is all about kids.  Nothing unifies generations like children.  Parents take their children to Disney.  Grandparents take their grandchildren.  Children love it.  But it also brings out the inner-child in all of us.
  • Disney is all about details.  They work hard to cover all the details.  Disney wants excellence in every area, every park, every resort.
  • Disney is all about customer service.  People need to know they are valued.  Disney tries to hit this.  99% of the time this was our experience, but there were a few people who did not have the “Disney Magic.”  But they work hard to make sure everyone has a great experience.
  • Disney is all about celebration.  Disney celebrates everything.  It doesn’t matter how bad the movie was or not they will find a way to party – from parades to 3-D encounters to shows – Disney celebrates everything.
  • Disney is all about product.  They want you to leave with their brand.  Why?  It helps promote it in your circle of influence.  Here’s the funny thing:  everything is overpriced, but everyone still has to have it.  Because “we go it at Disney.”
  • Disney is all about repeats.  They want you to come back.  So they welcome you “home” – they want you to have a “magical day” – and they give discounts for your next visit if you book NOW.

How many of these should transfer over to the church?  All of them and then some.  I am looking at each of these asking, “How can I implement the above principles?”

By the way … we took both of our children (ages 7 & 3) on the “Tower of Terror” – it was a GREAT week with my most amazing family!!!  I am blessed.

1 Comment

  1. Kevin Weaver says:

    So true Todd. I’ve been there over 35 times. In fact, my wife and I are going back this year for Christmas and I always think about the same things. They do it like no other!! And, if they can do it for a mouse then we should be able and willing to do it for Jesus!

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