Lessons from Disney
I had the privilege of spending a week in Disney with my amazing family! It was the first legit vacation we have taken in a long time. Disney is fun and exhausting at the same time. I need a vacation to recover from our vacation. So much to do.
But as I looked around I began to see some Leadership principles in action, so I thought I would share a few:
- Disney is all about vision. There is no way around this. Disney is built on the vision of Walt E Disney. Everything he envisioned has come to life and more.
- Disney is all about kids. Nothing unifies generations like children. Parents take their children to Disney. Grandparents take their grandchildren. Children love it. But it also brings out the inner-child in all of us.
- Disney is all about details. They work hard to cover all the details. Disney wants excellence in every area, every park, every resort.
- Disney is all about customer service. People need to know they are valued. Disney tries to hit this. 99% of the time this was our experience, but there were a few people who did not have the “Disney Magic.” But they work hard to make sure everyone has a great experience.
- Disney is all about celebration. Disney celebrates everything. It doesn’t matter how bad the movie was or not they will find a way to party – from parades to 3-D encounters to shows – Disney celebrates everything.
- Disney is all about product. They want you to leave with their brand. Why? It helps promote it in your circle of influence. Here’s the funny thing: everything is overpriced, but everyone still has to have it. Because “we go it at Disney.”
- Disney is all about repeats. They want you to come back. So they welcome you “home” – they want you to have a “magical day” – and they give discounts for your next visit if you book NOW.
How many of these should transfer over to the church? All of them and then some. I am looking at each of these asking, “How can I implement the above principles?”
By the way … we took both of our children (ages 7 & 3) on the “Tower of Terror” – it was a GREAT week with my most amazing family!!! I am blessed.